Privacy Policy

Effective Date: January 16, 2025

At Luxsk Equipment (“we,” “us,” or “our”), we are committed to protecting your privacy and the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, luxskiequipment.com (the “Website”), and use our services. By using our Website, you consent to the practices described in this policy. This policy is part of our overall commitment to transparency and should be read in conjunction with our Terms and Conditions, also available on our website.

1. Information We Collect

We collect several types of information from and about users of our Website, including:

  • Personal Information: This is information that can identify you, such as:

    • Contact Information: Your name, email address, postal address, and phone number when you register an account, place an order, subscribe to our newsletter, or contact customer support.

    • Payment Information: Payment card details or other payment method information when you make a purchase. Please note that we use secure payment gateways, and we do not directly store your full credit card details on our servers.

    • Account Information: Your username and password when you create an account.

    • Purchase History: Details of the products you have purchased from us.

    • Communication Information: Records of your communications with us through email, phone, or online chat.

  • Non-Personal Information: This is information that does not identify you personally, such as:

    • Usage Data: Information about how you interact with our Website, including the pages you visit, the time you spend on the site, and the links you click.

    • Device Information: Information about the device you use to access our Website, including the device type, operating system, browser type, and IP address.

    • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities. This includes session cookies (that expire when you close your browser) and persistent cookies (that remain on your device).

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing and Fulfillment: To process your orders, arrange for shipping, and handle returns.

  • Account Management: To create and manage your account, and to provide you with access to our services.

  • Customer Support: To respond to your inquiries, provide assistance, and resolve any issues you may have.

  • Communication: To send you order confirmations, shipping updates, newsletters, and promotional materials, if you have opted in to receive them.

  • Personalization: To personalize your experience on our Website, including recommending products that might be of interest to you.

  • Improvement of Services: To analyze user behavior and trends, and to enhance the functionality and performance of our Website.

  • Security and Fraud Prevention: To protect against fraud and unauthorized access to our systems and your information.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information with the following categories of third parties:

  • Service Providers: We share information with third-party service providers who assist us with various aspects of our business, such as:

    • Payment processors

    • Shipping and logistics companies

    • Email marketing providers

    • Website hosting and maintenance providers

    • Customer relationship management (CRM) platforms

  • Legal and Regulatory Authorities: We may disclose your information to legal and regulatory authorities if required by law, court order, or legal process.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

  • With Your Consent: We may share your information with third parties if you give us explicit consent to do so.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. This helps us:

  • Improve User Experience: Customize your experience on our site and remember your preferences.

  • Analyze Site Usage: Understand how users interact with our website and identify areas for improvement.

  • Deliver Targeted Advertising: Display ads that may be relevant to you on our site or on other platforms.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our Website.

5. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure Storage: We store your information on secure servers with restricted access.

  • Encryption: We use encryption technology to protect your data during transmission.

  • Payment Security: We use secure payment gateways to protect your payment information.

  • Employee Training: We train our employees on data security and privacy best practices.

However, please be aware that no method of transmission or storage over the internet is 100% secure. We cannot guarantee the absolute security of your information.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.

  • Correction: You have the right to correct any inaccuracies in your personal information.

  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.

  • Objection: You have the right to object to the processing of your personal information in certain situations.

  • Restriction: You have the right to request the restriction of the processing of your personal information in certain situations.

  • Data Portability: You have the right to receive a copy of your personal information in a structured, machine-readable format.

  • Withdraw Consent: You have the right to withdraw your consent to the processing of your personal information at any time, where we rely on your consent as the legal basis for processing.

To exercise these rights, please contact us at info@luxskiequipment.com. We will respond to your request within a reasonable timeframe.

8. Children’s Privacy

Our Website is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our systems.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We will take appropriate steps to ensure that your personal information is protected in accordance with applicable data protection laws.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes to this policy on our Website, and the changes will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed of any updates.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Luxsk Equipment
10837 SE 184th Ln
Renton, Washington
Phone: 425-204-0629
Email: info@luxskiequipment.com
Website: luxskiequipment.com